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Papers by Topic: TCO

Desktop Virtualization: The Top 5 Reasons CIO's are considering Desktop Virtualization - January 2010

Document Process Management: The Case for an Integrated Lifecycle Approach - January 2010

Achieve Lowest Total Cost of Ownership with a Unified Global Delivery Model - Learn how you can find and maintain a competitive advantage beyond price by automating document-intensive business processes - such as invoice processing and procurement operations - on behalf of clients with demanding SLAs. - April 2009

Analyzing the Total Cost of a Global Service Desk - Explore the levers and choices surrounding a global service desk and its impact on cost. - June 2009

Enterprise Applications: The Cost of Keeping Current...Or Not - This Analyst Insight investigates the effort associated with major and minor upgrades, as well as the cost of not keeping current. It explores the value added to the business and identifies alternative delivery models to traditional on-premise, self mainte... - May 2009

The Impact of Technology on Cost in Business Process Outsourcing - March 2010

The Impact of Technology on Cost in Business Process Outsourcing: The Complete Business Process Outsourcing Cost Picture - Learn how technology can drive down your short- and long-term BPO costs - September 2009

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