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Papers by Company: Everest Research Institute

New Offering Helps Companies Succeed in Leading Their Outsourcing Efforts without Full-time Consulting Assistance - To help companies leverage and extend their expertise, Everest's Outsourcing Support Services includes a full menu of tools, decision support, and training & workshops. These services are designed to help companies gain many of the benefits an outside sour... - July 2008

Procurement Outsourcing (PO) Market Definition Update: Learn how and why the Everest Research Institute is changing its definition of the Procurement Outsourcing market. This complimentary white paper details the new definition and is utilized in the 2008 PO Annual Report. - April 2008

Future of the Captive Sourcing Model - Everest Research Institute white paper provides insight on the sustainability of the captive model, evolving stakeholder expectations, and market forces raising concerns today. - December 2007

Roadmap for Realizing the Savings in Procurement Outsourcing (PO) - Everest Research Institute conducted a study of the PO market to educate the industry on the challenges in the PO market and the available mechanisms to address those challenges. In the study, we observed that buyers and suppliers use a number of different... - October 2007

Intel's Second-Generation vPro Platform: A Steroid Shot for Desktop Outsourcing? - On August 26, 2007 Intel^® announced the second generation of its new microprocessor platform: vPro™. The majority of reviews and media attention focused on the security features of the new platform. However, there is another implication of... - October 2007

Institute Research - June 2005 - Did you know...prices per employee have declined for both large and small HRO transactions with increased competition? Download this powerpoint for more information. - June 2005

Institute Research - September 2005 - FAO study - September 2005

Institute Research November 2005 - Did you know that the attractiveness of a location is driven more by the city than the country? Download this free PowerPoint for more information. - November 2005

Everest Research Institute December 2005 - Did you know that Procurement Outsourcing could be the next "game changer" in outsourcing? - December 2005

Everest Research Institute - February 2006 - Is there a demand for growth in offshoring? - February 2006

Everest Research Institute - March 2006 - What are the key demand drivers among buyers of HRO? - March 2006

Everest Research Institute - April 2006 - What portion of FAO contracts have an offshore component? FAO market update! - April 2006

Everest Research Institute - May 2006 - New breaking research opposes recent hype: US and India labor arbitrage will last 18+ years. Find out more from this research sample. - May 2006

Everest Research Institute - June 2006 - Procurement Outsourcing (PO) has higher potential than HRO and FAO, yet it has shown slower growth. Find out why in a sample from the latest Everest market update. - June 2006

Technology Transformation - Buyers, do you want to get more value from your FAO relationship? If so, you have to examine the technology requirements, which become significantly more complex as companies add higher business impact functions to the outsourcing mix. Phil Fersht examines... - June 2006

HRO Brief - jun2006 - June 2006

Unlocking the Potential of Procurement Outsourcing - The Procurement Outsourcing market has a high growth potential and looks to become the next "game changer" in outsourcing. This paper discusses the key challenges that the industry must first address in order to meet buyer and supplier needs and drive grow... - July 2006

Everest Research Institute - July 2006 - HRO Market Update: what are the opportunities in the 3K-15K employee size buyer segment? Download this free research sample. - July 2006

The Evolving Market of Multi-Process HRO - Tracking the findings from 124 multi-process HRO deals, this paper discusses deal components; changes in pricing models, delivery models, and scope; market segmentation; and other key issues and implications for buyers and suppliers in this evolving market... - August 2006

Global Sourcing Market Update --Everest Research Institute August 2006 - What are the future risks and opportunities in the outsourcing market? Download this research sample... - August 2006

HRO Market Update - Everest Research Institute September 2006 - It is expected that 48-59 new HRO deals will be signed in 2006. Download this research sample... - September 2006

Procurement Outsourcing Market Update - Everest Research Institute October 2006 - Technology Choices in PO. - October 2006

Indian Suppliers: Spicing Up the FAO Industry - During the past two years, the change in provider landscape in Finance and Accounting Outsourcing (FAO) has been a major game-changer in outsourcing. The Indian providers now account for nearly 30% of all FAO contracts and are putting increasing pressure o... - October 2006

Outsourcing Trends and Contract Restructuring Risk - Breaking Research: Joint study on outsourcing deal renewal trends by Everest Research Institute and Bernstein Research reveals US$118 billion in ACV is up for renewal in 2006-2008, with a significant proportion expected to restructure. - October 2006

Infrastructure Management Outsourcing - Infrastructure Management Outsourcing (IMO) is an emerging trend in the otherwise mature Infrastructure Outsourcing (IO) market. IMO can be an enabler of the asset-light approach to IT transformation, presenting a viable alternative to the traditional IO m... - November 2006

FAO Market Update - Everest Research Institute - November 2006 - Industry Adoption Trends in FAO. Download a sample deck. - November 2006

HRO - 2006 Recap and 2007 Outlook - Webinar Summary Deck - What have we learned and where are we headed? Everest Educational Webinar - November 14, 2006 - November 2006

HRO Webinar Audio - Webex audio file of November's HRO Webinar. - November 2006

Global Sourcing (GS) Market Update: December 2006 - Evaluating Risks from Outsourcing and Global Sourcing - December 2006

Procurement Outsourcing 2007: A Market on the Rebound - Webinar Summary Deck - While procurement outsourcing (PO) is a nascent market when compared to other BPOs, 2007 is poised to be the landmark year with maximum contract signings. webinar - dec2006 - December 2006

Financial Accounting Outsourcing (FAO) Annual Report - January 2007 - Breaking research: Industry Adoption Trends in FAO. - January 2007

IT Outsourcing in the Small and Medium Businesses - Small and Medium Businesses (SMBs) have unique IT needs, stemming from low IT budgets and small project sizes and lack of scale in operations. Traditional approach to outsourcing often does not work in this unique business segment. Nonetheless, the SMB mar... - January 2007

Emergence of the Mid-Market in Business Process Outsourcing - The Business Process Outsourcing (BPO) market continues to be dominated by large-sized buyers, but the mid-market is starting to emerge strongly. This paper discusses: (1) How BPO can provide business value to the mid-market; (2) Why BPO adoption is on the... - January 2007

Best Practices: Selecting a BPO Service Supplier - In a BPO relationship, a buyer's selection of the right service supplier is critical to their outsourcing return on investment. How should today's C-suite formulate a Business Process Outsourcing (BPO)-readiness strategy? How should they engage the BPO ser... - February 2007

ITO Market Update: Asset-light Outsourcing Model - The second in the 4-part series offers insights into one of the most important drivers of change in the IO market--the asset ownership trends. Download a preview deck. - February 2007

Information Technology Outsourcing (ITO) Infrastructure Outsourcing Roadmap - The first in a 4-part series that progressively builds the picture of the IMO market trends and dynamics. Download a preview deck. - February 2007

Fertile Ground for a Common European HR Outsourcing Market - Europe today represents a very different business environment compared to the way it looked even five years ago. This White Paper discusses the key characteristics of the European HRO market, how it has evolved, different buyer segments, the importance of ... - February 2007

ITO Market Update: The Growth of Infrastructure Management Outsourcing - Download key insights and preview deck. - March 2007

BEAT in ITO Outsourcing - webinar deck - This document is a follow up to the joint Bernstein Everest webinar B.E.A.T. in IT conducted on February 27, 2007. The webinar hosts Rod Bourgeois (Bernstein Research) and Ross Tisnovsky (Everest Research Institute) received large number of insightful ques... - February 2007

Show Me the Assets! The Changing Role of Asset Ownership in Infrastructure Outsourcing - The ownership of IT assets is one of the key factors in determining the dynamics of an outsourcing engagement. This white paper traces the evolution of approaches to IT asset ownership and transfer over the last three decades, explores the factors driving ... - March 2007

Procurement Outsourcing Annual Report - Download key insights and preview deck. - March 2007

Technology Innovation--Delivering Higher Value in Finance and Accounting Outsourcing - With today's FAO suppliers demonstrating proven capability to deliver cost savings, the onus is quickly moving toward the innovation and process excellence buyers can achieve when evolving into an outsourced F&A environment. Technology is recognized as a l... - March 2007

Information Technology Outsourcing (ITO) Market Update Preview: Selecting Locations for Remote Infrastructure Management - Click to download key insights and preview deck. - March 2007

Information Technology Outsourcing (ITO) Market Update Preview - Cost accounting considerations in IT outsourcing. Download the preview deck from Everest Research Institute. - April 2007

Vendor-Managed Inventory in IT - The concept of Vendor-Managed Inventory (VMI) revolutionalized the retail industry and has the potential to significantly impact ITO business. The Infrastructure Outsourcing (IO) industry derives significant value through implementation of VMI and partners... - April 2007

Pan-European Payroll Solutions Come of Age - free webinar. - March 2007

Technology Innovation in Finance & Accounting Outsourcing (FAO) - summary deck from free webinar - April 2007

Finance & Accounting Outsourcing (FAO) in the Pharmaceutical Industry - Download the deck from the FAO webinar on March 28, 2007. - March 2007

Captive Market Landscape in India - Summary deck from the free webinar entitled, Captive Market Landscape in India on April 19, 2007. Presented by Gaurav Gupta, Associate Principal and Country Head, Everest Group India. - April 2007

Buyer-Driven Supplier Consolidation Will Change the ADM Industry - The entry of labor arbitrage into Application Development and Maintenance (ADM) outsourcing led to fast growth for more than a decade. Now large buyers are starting to revaluate their strategies and consolidate multiple relationships into a coherent portfo... - April 2007

BEAT in ITO - This document is a "Summary of Questions and Answers" from the joint Bernstein and Everest Analysis of Trends (B.E.A.T.) in IT Webinar conducted on February 27, 2007. - May 2007

ITO Market Update: Impact of the SOA - Preview Deck - An explanation of SOA implementation approaches in the context of their role in IT outsourcing and the challenges and opportunities for the industry. An analysis of SOA's role in ITO today and its likely effect on the outsourcing ind... - September 2007

Outsourcing in Eastern Europe - The Emerging Frontier - Webinar handout deck from the April 26, 2007 webinar entitled, Outsourcing in Eastern Europe - The Emerging Frontier. - April 2007

Indian Captive Market - Trends and Implications - Webinar extracts from the May 3, 2007 webinar by Everest Research Institute. - May 2007

Indian Captive Market - Trends and Implications - Webinar handout deck from Everest Research Institute's free webinar on May 3, 2007. - May 2007

Business Process Outsourcing (BPO) Indian Supplier Landscape - Report Preview from the May 8, 2007 webinar by Everest Research Institute. - May 2007

Finance & Accounting Outsourcing (FAO) Market Update - Global FAO Supplier Landscape Preview Deck - June 2007

Human Resources Outsourcing (HRO) Market Update - Geographic Trends in HRO Adoption - Preview Deck - June 2007

What's Happening in China: A Curtain-Raiser on the IT and Business Process - This whitepaper focuses on the Chinese IT and Business Process Services exports market, and provides a fact-based assessment of China as a global sourcing destination. The whitepaper includes the Everest Research Institute's insight on the current state of... - June 2007

The Great European F&A Debate: To Outsource or Not to Outsource The Future Path for European F&A Shared Services - Webinar handout deck from Everest Research Institute's free webinar on June 14, 2007. - June 2007

Assessing Opportunities for Global Sourcing - Download the deck from the FAO webinar on June 21, 2007. - June 2007

Global Sourcing Market Update: Indian Captive Market: Trends and Implications - Everest research indicates that captives are a large and significant section of the Indian offshore services market and continue to grow rapidly. Download key insights in this preview deck. - July 2007

Human Resources Outsourcing (HRO) Market Update: HRO Benchmarks - Scope, Pricing,and Quality - This report is based on in-depth interviews and data collected from senior governance teams of HRO buyers, with analysis along three key dimensions - Scope, Pricing, and Quality. Download key insights in this preview deck. - July 2007

Outsourcing and offshoring IT infrastructure management service - Everest Research Institute and HCL webinar presentation from the free webinar on July 26, 2007. - July 2007

Finance and Accounting Outsourcing (FAO): Global Sourcing in FAO - In this study, Everest Research Institute analyzes key trends emerging in the offshore FAO market. Download a free sample deck. - August 2007

Information Technology Outsourcing (ITO) Market Update: ADM Partnerships - Moving Beyond Labor Arbitrage - Download key insights in this preview deck. - August 2007

ITO Market Update: ADM Partnerships - Moving Beyond Labor Arbitrage - Research Preview Deck: The entry of labor arbitrage into Application Development and Maintenance (ADM) outsourcing has redefined the market and created a ~US$20 billion offshore industry. Since the emergence and rapid growth of the first Indian offs... - August 2007

Information Technology Outsourcing (ITO) Market Update: Impact of the Service-Oriented Architecture - Preview Deck: An explanation of SOA implementation approaches in the context of their role in IT outsourcing and the challenges and opportunities for the industry. An analysis of SOA's role in ITO today and its likely effect on the outsourcing indu... - September 2007

Location Optimization - Perspectives on Delivery Center Locations for BPO - Central & Eastern Europe (CEE) - Preview Deck - An analysis of 25 cities in Central and Eastern Europe, including labor pool size, costs, and risks. An assessment of language availability is also included. - September 2007

HRO Benchmarks: Scope, Quality, and Pricing -- Key Findings from a Survey of Large HRO Buyers - The Human Resource Outsourcing (HRO) industry is at a critical point in its short history. Buyers are increasingly looking at HRO as an opportunity to streamline processes, reduce direct and indirect costs, get access to the latest technology and tools, co... - October 2007

Captive Value Diagnostic Study Global Sourcing Market Update: A Survey of Organizations with Offshore Captive Operations Preview - Preview Deck - Results from survey of 56 global organizations. Provides insights on current performance relative to expectations and parent company views upon the focus of future investments. - October 2007

Information Technology Outsourcing (ITO) Joint Market Update - Preview Deck - Joint research with EMA. Discusses types of software tools and strategies adopted by RIMO suppliers. - October 2007

Comparison of Outsourced and Captive Solutions for Capturing Value from Offshoring - Preview Deck - An in-depth examination of the relative cost and value of captives and third-party outsourcers. Includes a Total Cost of Ownership analysis which explains why captives are 5-15% more expensive than outsourced solutions. - October 2007

Roadmap for Realizing the Savings in Procurement Outsourcing (PO) - Everest Research Institute conducted a study of the PO market to educate the industry on the challenges in the PO market and the available mechanisms to address those challenges. In the study, we observed that buyers and suppliers use a number of different... - October 2007

Role of Tools in Infrastructure Outsourcing - Download the deck from the webinar by Everest Research Institute and EMA on October 3, 2007. - October 2007

2008 Market Predictions: FAO, Global Sourcing, HRO, ITO, and PO Markets - This document contains Everest Research Institute's 2008 predictions for key outsourcing and offshoring markets. The report includes the following markets: Finance & Accounting Outsourcing (FAO), Global Sourcing (GS), Human Resources Outsourcing (HRO), Inf... - October 2007

Offshore Divide: Debating the Value of Third-party Outsourcing and Offshore Captives - Download the deck from the offshore webinar on October 11, 2007. - October 2007

Global Sourcing in Procurement Outsourcing (PO) - Download the deck from the Global Sourcing webinar on October 18, 2007. - October 2007

HRO - 2007 Recap & 2008 Outlook - What have we learned and where are we headed? Download the deck from the Everest Group Institute webinar on November 6, 2007. - November 2007

Outsourcing Order-to-Cash (O2C) and Procure-to-Pay (P2P) - This white paper provides a "first look" at findings from Everest Research Institute's exploration of the current state and future direction of the O2C and P2P segment of the FAO market. This paper presents viewpoints on the value proposition driving inter... - October 2007

The Role of Tools in IT Infrastructure Outsourcing - The infrastructure tools market has grown significantly over the last 20 years, expanding the tool capabilities into multiple areas of IT infrastructure operations and management. Tools landscape can be categorized into Infrastructure management (IM) and i... - October 2007

Intel's Second-Generation vPro Platform: A Steroid Shot for Desktop Outsourcing? - On August 26, 2007 Intel^® announced the second generation of its new microprocessor platform: vPro™. The majority of reviews and media attention focused on the security features of the new platform. However, there is another implication of... - October 2007

The Latin America Opportunity - Webinar handout deck from Everest Research Institute's free webinar on November 27, 2007. - November 2007

Future of the Captive Sourcing Model - Everest Research Institute white paper provides insight on the sustainability of the captive model, evolving stakeholder expectations, and market forces raising concerns today. - December 2007

HRO Annual Report 2007 - Preview Deck - Everest Research Institute report that provides comprehensive coverage of the global 2007 HRO market and assists key stakeholders in understanding the changing dynamics of the HRO market. - November 2007

How Structural Changes in the ITO Market are Likely to Affect the Industry - Preview Deck - Analyzes the key trends for different customer segments within the ITO market to provide insights into structural shifts impacting the industry. - November 2007

Global Sourcing in PO - Preview Deck - This report examines the key trends emerging in the offshore PO market. The study is focused on offshore adoption in PO, role of global sourcing in PO, and offshore supplier landscape. This report will assist both companies considerin... - November 2007

B.E.A.T. in ITO - December 2007 - This document is a follow up to the joint Bernstein and Everest webinar B.E.A.T. in IT conducted on December 11, 2007. - December 2007

Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) - Opportunity to Create Business Impact - Preview Deck - This Everest Research Institute study investigates the business value and the market state of outsourcing O2C and P2P processes. The purpose of this research is to identify the opportunity and the constituents of the business case for... - December 2007

Global HRO Supplier Landscape - Preview Deck - This research report analyzes global 2007 HRO supplier landscape, investigates the emerging supplier trends, and assesses supplier delivery capability across scale, scope, technology, and delivery footprint. This report will assist bu... - December 2007

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