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Reinventing Your Infrastructure with IIMv3

Although ITILv3-based toolsets reduce costs by upwards of 80% over conventional software licensing while also allowing customizations, it requires a well-architected solution to bring that to fruition. This paper discusses CompuCom’s IIMv3^TM solution, which integrates the tool platform with cross-functional and platform processes, which is critical to improve IT performance from the data center down to the desktop.

CIOs are increasingly being asked to deliver reduced costs while improving the quality and availability of services. Meeting this demand with a dated or complex infrastructure is a challenge, and organizations are finding it requires a holistic approach and complete reengineering of processes across all functional boundaries. Leading analysts agree that the days of acquiring tools in the traditional form of infrastructure support software are quickly coming to an end due to the maturity of the infrastructure solutions built on an ITIL v 3. CompuCom’s IIMv3 delivers infrastructure transformation.

This paper is the first in a series of white papers explaining IIMv3’s value proposition. It discusses:

• Key components and structure of IIMv3
• How the solution accomplishes savings through elimination of capital investment as well as ongoing continuous improvement
• How it speeds the delivery of new services at lower costs
• How it increases business agility and alignment of IT with business strategy

It also explains three steps in developing a transformational road map that will deliver the level of IT maturity needed and that will deliver the greatest business value.

Download the free whitepaper by CompuCom by clicking here.

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