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Papers by Topic: Backoffice

Process-Centric Back Office Transformation - April 2010

Solving Multinational Payroll and HR Challenges: A Comparison of Three Models of Service Delivery for Global Payroll Services - October 2009

Full Study Results: Outsourcing the Back Office: The Path Toward Sustainable Benefit - This report debunks several myths and shows that outsourcing has become a "ticket" to the fast-changing game of business. - August 2006

Creating a Highly Optimized Workplace through Automation - This paper discusses how to best take advantage of automation to simplify your infrastructure, lower IT costs and create a highly optimized workplace. - September 2008

Kofax BPO Use Case - What is the de facto choice for the BPO provider's next initiative or upgrade of current systems? Global BPO boosts client acquisition and achieves 100% ROI. - July 2009

The Rise of Progressive Sourcing - Identify which IT and technology-intensive business processes you should insource, and which should be outsourced. Align your sourcing strategy and management practices to boost productivity and business performance without increasing costs. - January 2007

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models - Internal Shared Services vs.. BPO - which is best, and how to maximize their impact? - October 2008

Sourcing Management with Oblicore Guarantee^TM - Move from ad-hoc, vendor management to a structured "sourcing management" strategy. Download the white paper by Oblicore, the leading provider of Service Delivery Management software. - January 2007

Strategic levers to optimize your hr processes - Standardization, in-house centralization and outsourcing: A portfolio approach. - February 2009

Trend Report: Key Challenges in Implementing an Enterprise Master Data Management Program - Managing master data is becoming a priority with organizations focusing on implementing a Master Data Management (MDM) program on an enterprise-wide level. Many organizations encounter significant challenges in implementing MDM programs. This paper discuss... - January 2007

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