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Papers by Topic: Asia

Secrets to Mid-Market HR Outsourcing Success - For their relationship and work to date, Catalina Restaurants and Accenture BPO Services won this year's HROA Middle Market Relationship of the Year award. The editors at HROA Connections endeavored to learn some of the secrets of this award-winning relati... - September 2008

Refining the business process outsourcing process: the value of talent management - Talent management programs (TMPs) can be a major contributor to achieving world-class performance. In this paper, HP explores how a planned TMP can augment a BPO strategy and provide performance results that go beyond the original promise of BPO. - July 2008

Beyond Labor Arbitrage: Achieving operational excellence through business process outsourcing - Operational excellence is something every business says they want to achieve and every service provider claims to provide. But what is it -- and what should one look for in evaluating a BPO partner? - June 2008

Process Improvements Without the Pain - Find out how Marriott Hotels, Ltd. was able to accomplish HR and IT transformation via BPO and ITO. - June 2008

How a Tight Collaboration Between Software Vendor, BPO Provider and Customer Improves BPO Service Delivery - Real-life case studies. Read more... - February 2008

BPO: The Year Ahead- A Perspective on Evolving Worldwide Requirements - A whitepaper based on survey results from Fortune 1000 firms predicts future BPO trends in worldwide customer requirements. - January 2008

Best-of-Breed, Software-on-Demand, and Integrated ERP Suites - What is Best for BPO? - An apples-to-apples comparison across the life of a BPO agreement - Learn more... - December 2007

An Investor's Guide to BPO Economics - An investor's guide to business process outsourcing (BPO) economics - How to assess technology choices' impact on company value. - November 2007

Location Optimization - Perspectives on Delivery Center Locations for BPO - Central & Eastern Europe (CEE) - Preview Deck - An analysis of 25 cities in Central and Eastern Europe, including labor pool size, costs, and risks. An assessment of language availability is also included. - September 2007

Consolidation in the Utility Industry - For many utility executives, Business Process Outsourcing can be the answer to successful M&As, leading to reduced risk, locked-in ROIC, investor confidence and long-term shareholder value. - July 2007

The Sarbanes-Oxley/Outsourcing Intersection: An Introduction - Companies are now able to determine the cost of complying with the Sarbanes-Oxley Act. What effect will the new law have on outsourcing? Michael Mensik and Robert Garesis of Baker & McKenzie share their insights. - November 2004

Outsourcing to India: Key Legal and Tax Considerations for U.S. Financial Institutions - Any cross-border outsourcing transaction raises a host of potential legal issues; in addition there is an emerging body of "global sourcing" legislation in the U.S. This paper describes how Baker & McKenzie can assist U.S. financial institutions in ... - May 2004

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