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Alphabetized: M-P

M

Made in Japan: Why the Bank Consolidations Strategy is an Origami Tiger - This is a study of whether Japan's mega-merger bank consolidation strategy can most effectively strengthen Japan's banking industry and revive its economy.It also examines critical business principles at issue within Japan's culture and evaluates outsourci... - November 2002

Managing Quality In Customer-Driven Organizations - For enterprises that depend on customer relationships to generate sales, better business outcomes and future opportunities, the quality of those relationships is absolutely vital. Proactive organizations are now taking a more expansive and innovative appro... - February 2009

Market Pulse Study - Conducted by CIO and Ness - January 2010

Maturing Outsourcing Market -- Impact on the Suppliers and Sourcing Advisory Markets - Outsourcing - Supplier implications of a maturing market - August 2008

Multi-client Shared Services: Outsourcing's New Model - This paper discusses the new multi-client shared services outsourcing model. Readers will learn why it's growing in popularity with mid-size companies, how it differs from a one-size-fits-all (ASP) model, and how it enables end-to-end services and industry... - December 2002

Missing Link--Study Confirms Failed Outsourcing Arrangements Lack One Crucial Component - Findings from two surveys provide evidence of a link (a structural component necessary for success) that is missing in many outsourcing arrangements. The study clearly found that, without the missing link, the parties are poised for outsourcing failure. Th... - August 2004

N

A New Approach to Business Intelligence & Analytics - November 2009

A New Era in IT: Cloud Computing Takes Center Stage: How to Assess Cloud Options and Optimize Clouds for Security and Other Specificiations - October 2009

New Offering Helps Companies Succeed in Leading Their Outsourcing Efforts without Full-time Consulting Assistance - To help companies leverage and extend their expertise, Everest's Outsourcing Support Services includes a full menu of tools, decision support, and training & workshops. These services are designed to help companies gain many of the benefits an outside sour... - July 2008

Next-Generation Talent Management: Insights on How Workforce Trends Are Changing the Face of Talent Management - The rules for managing people are dramatically changing, thanks to their importance to the bottom line. Demographics, economic, technological, and sociopolitical phenomena are driving the most drastic workforce changes in decades, creating a workforce that... - May 2005

Noiseless Transition: Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions - February 2010

O

Offshore is not Offhand: Recommendations for Effective Offshore Outsourcing - This paper presents case studies of four current successful outsourcing relationships that were nominated for the Outsourcing Journal's 2002 Editor's Choice Awards for outstanding outsourcing relationships. - January 2002

The Operations Maturity Model - How do you fully leverage existing IT resources and maximize the return on (judicious) IT investment. In other words, how do you both control your IT costs and increase the performance of our IT operations? Read this informative paper. - October 2002

Optimize your infrastructure and empower your enterprise - July 2010

Outsourcing Order-to-Cash (O2C) and Procure-to-Pay (P2P) - This white paper provides a "first look" at findings from Everest Research Institute's exploration of the current state and future direction of the O2C and P2P segment of the FAO market. This paper presents viewpoints on the value proposition driving inter... - October 2007

Outsourcing Relationships: Why Are They Difficult to Manage? - In outsourcing relationships, some information you are never told until it's too late! Managing a long-term outsourcing relationship is no easy task. Over the years, Everest has worked with clients to pinpoint the root causes of dysfunctional or unsatisfac... - January 2002

Outsourcing Trends and Contract Restructuring Risk - Breaking Research: Joint study on outsourcing deal renewal trends by Everest Research Institute and Bernstein Research reveals US$118 billion in ACV is up for renewal in 2006-2008, with a significant proportion expected to restructure. - October 2006

Outsourcing your J.D. Edwards Financials to save on bottom line - This report describes how a relatively small internal department of a conglomerate in Mauritius has equipped itself over the last few years to offer back office services of any organisation using J.D. Edwards ERP system. - July 2009

P

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis - This point-of-view explores the aging workforce issue in North America and provides a pathway for utility leaders to invent the workplace of the 21st Century. - October 2008

Platform Based BPO and its Evolution - May 2010

Positive Revenue Analytics in Freight Transportation: Delivering Bottom-Line Impact - May 2010

The Power of Partnering in Accomplishing Your Green IT Agenda - There's a two-sided dilemma in achieving corporate green IT agenda items: the cost of not becoming green is high, and the cost of becoming green is also high. This paper discusses a solution for eliminating this dilemma and also reducing risk in implementi... - July 2008

Proactive Software Testing Speeds Time to Market - January 2010

Process-Centric Back Office Transformation - April 2010

Procurement Outsourcing (PO) Market Definition Update: Learn how and why the Everest Research Institute is changing its definition of the Procurement Outsourcing market. This complimentary white paper details the new definition and is utilized in the 2008 PO Annual Report. - April 2008

Putting partnership before process in recruitment process outsourcing - Improved number of hires, operating efficiency and reduced costs.How enterprise-wide recruitment process outsourcing for a fortune 500 company produced proven results year after year. - August 2008

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