Subscribe    |    Sponsors    |    About Us   |   Contact Us                

2008

DECEMBER

Hire, better, faster. - The RPO team at Adecco helps Owens-Illinois find high-quality candidates more efficiently. - December 2008

NOVEMBER

Customer Management Outsourcing: a total system approach. - It's about integration - improving the customer experience and optimizing the achievement of a company's strategic objectives. - November 2008

Managing Talent at the Speed of Business - With ever-shortening product and technology cycles, companies need nimble, responsive workforces now more than ever. This paper looks at ways to keep talent management linked to business performance in a changing world. - November 2008

Business Process Utility: Accelerating Change Through Standardization - Many companies are exploring the value of Business Process Utilities, or BPU, a new delivery model for BPO in which companies trade customization for accelerated implementation and cost savings. - November 2008

The Right Offshore Location May be Closer than You Think - In offshore outsourcing it's rarely a good idea to "put all of your eggs in one basket." The key is finding the right solution for a business' needs. - November 2008

Seven IT Strategies to Help Survive the Downturn - CompuCom offers strategic IT advice in their white paper geared at helping companies weather the current economic slowdown. - November 2008

The Software Testing Edge: Innovative New Tool Suite Enhances Productivity - The tools available to help manage the six phases of the software testing process do not meet all the challenges. They are aimed at test execution and don't eliminate subjectivity, so errors occur in testing. They also are not applied toward optimzing the ... - November 2008

Key Issues in Enabling Transformation in Mortgage Banking - The mortgage banking industry needs to implement strategies to reduce costs, achieve greater efficiencies and productivity, and innovate to attract and retain customers--doing more but with less capital. Mortgage bankers also need to be able to respond agg... - November 2008

OCTOBER

Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function - Tasked with cutting costs from the learning function? Learn about a systematic approach using Intrepid's enterprise learning assessment. - October 2008

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis - This point-of-view explores the aging workforce issue in North America and provides a pathway for utility leaders to invent the workplace of the 21st Century. - October 2008

Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO. - This paper reviews how buyers decide which type of recruitment process solution to implement. - October 2008

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models - Internal Shared Services vs.. BPO - which is best, and how to maximize their impact? - October 2008

SEPTEMBER

Industrialize Your Applications Delivery to Achieve High Performance - For CIOs intent on using IT to enable high performance for their organizations, industrializing the way they deliver applications to the business can achieve savings and business results--beyond those associated with low-cost labor through offshoring. This... - September 2008

Creating a Highly Optimized Workplace through Automation - This paper discusses how to best take advantage of automation to simplify your infrastructure, lower IT costs and create a highly optimized workplace. - September 2008

ERP Outsourcing: Where is the value? - Managing your ERP environment (SAP/Oracle) within an outsourcing model is a complex initiative and has its own challenges. This whitepaper will outline how you can meet these challenges and understand the nuances of managing your ERP environment within an... - September 2008

New Fluid IT Architecture -- How It Works and Why It Matters to Your Organization - Although enterprises have attempted to deal with the lack of flexibility and rising costs in their IT operations, methods developed to date fall short of delivering a truly flexible platform. Fluid IT architecture is the new approach to IT operations that... - September 2008

Secrets to Mid-Market HR Outsourcing Success - For their relationship and work to date, Catalina Restaurants and Accenture BPO Services won this year's HROA Middle Market Relationship of the Year award. The editors at HROA Connections endeavored to learn some of the secrets of this award-winning relati... - September 2008

How Organizations can Elevate Business Performance through Advanced Document Process Management - 90% of executives surveyed agree that managing documents throughout their lifecycle improves business performance, yet only 12% say they are effective at it. Download the survey report today and improve business performance. - September 2008

AUGUST

The Dawn of a New Era in HRO: Redefining the HR Outsourcing Provider Role & Relationship - In the new world of HRO, engaging the individual and enabling employees and employers to act with confidence sets the definition for success. - August 2008

Locking in on High Performance - Visibility, control and alignment: The challenge of maximizing the return on learning - August 2008

Maturing Outsourcing Market -- Impact on the Suppliers and Sourcing Advisory Markets - Outsourcing - Supplier implications of a maturing market - August 2008

Putting partnership before process in recruitment process outsourcing - Improved number of hires, operating efficiency and reduced costs.How enterprise-wide recruitment process outsourcing for a fortune 500 company produced proven results year after year. - August 2008

Remote Infrastructure Management: The New Outsourcing Frontier - CompuCom's newest white paper by Tom Vetterani is now available. This white paper focuses on the trend toward remote managed services and how organizations can leverage these services to drive down costs while ensuring the highest level of service quality ... - August 2008

JULY

The Power of Partnering in Accomplishing Your Green IT Agenda - There's a two-sided dilemma in achieving corporate green IT agenda items: the cost of not becoming green is high, and the cost of becoming green is also high. This paper discusses a solution for eliminating this dilemma and also reducing risk in implementi... - July 2008

An Assessment on the Future of Captive Shared Services Centers - While a global shared services strategy is a powerful route to cost savings and global reporting consistency, embarking on this strategy as an internal initiative is not the most efficient or cost effective means of achieving a company's vision. - July 2008

The fortune at the bottom of the Fortune... - Today the Fortune 500 FAO market is facing lots of drama. That's why most strategy analysts believe the real fortune and eventual future of FAO lies with working mid-market companies. This Compass paper explains how to operate in the mid-market FAO space: ... - July 2008

Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing - This paper addresses the changing attitudes of CIOs with respect to their outsourcing decisions. Cost is still important, but a recent survey finds that CIOs expect business value and quality from trusted outsourcing providers as well. - July 2008

New Offering Helps Companies Succeed in Leading Their Outsourcing Efforts without Full-time Consulting Assistance - To help companies leverage and extend their expertise, Everest's Outsourcing Support Services includes a full menu of tools, decision support, and training & workshops. These services are designed to help companies gain many of the benefits an outside sour... - July 2008

Refining the business process outsourcing process: the value of talent management - Talent management programs (TMPs) can be a major contributor to achieving world-class performance. In this paper, HP explores how a planned TMP can augment a BPO strategy and provide performance results that go beyond the original promise of BPO. - July 2008

Suppliers Corner: Augmentum Helps Players Take Advantages of Opportunities in Healthcare IT 2.0 - Alan Mills, chief solution architect for Augmentum, believes the U.S. healthcare system is spending money on the wrong things. Instead, it should be more focused on patient information and improved care. He discusses four major trends in healthcare IT and ... - July 2008

Taking a New Approach to Business Challenges Using Managed Services IT - Each market has its unique challenges, Healthcare is no different. The ever changing state of the art healing protocols, the diverse tools to diagnosis and render treatment, to the many providers who meet the daily test to win against diseases'...How one ... - July 2008

JUNE

Beyond Labor Arbitrage: Achieving operational excellence through business process outsourcing - Operational excellence is something every business says they want to achieve and every service provider claims to provide. But what is it -- and what should one look for in evaluating a BPO partner? - June 2008

Billing Strategies for Innovative Business Models: How Boring Old Billing Could Be the Competitive Advantage You Never Knew You Had - Billing processes are one of the most underrated competitive assets in business. This paper examines the complex billing requirements of businesses such as e-commerce, information providers, content aggregators, business process outsourcers and more. Self-... - June 2008

How to Make Indirect Procurement Outsourcing Work Effectively - An exclusive report from Business Week Research Services. - June 2008

Supplier Corner: Helping Companies Buy Better - Guy Strafford, client services director of buyingTeam, a UK-based procurement outsourcing service provider, says "most people don't negotiate or buy particularly well." But that's why buyingTeam exists. Its specialists keep abreast of constantly changing m... - June 2008

Upgrading Your ERP System is Not Just a Technology Decision - How can a company upgrade and optimize its ERP system while minimizing downtime and reducing costs and other impacts on the business? What tools and services are available to help in this effort and minimize conversion risks? This paper discusses best prac... - June 2008

APRIL

Hidden Costs Impact Value in Outsourcing - Any electricity or gas companies looking to profit from outsourcing must take a realistic look at the costs and benefits involved - not just once production begins, but at each stage of the outsourcing life cycle. This is a reprint of an article published ... - April 2008

Procurement Outsourcing (PO) Market Definition Update: Learn how and why the Everest Research Institute is changing its definition of the Procurement Outsourcing market. This complimentary white paper details the new definition and is utilized in the 2008 PO Annual Report. - April 2008

SPONSORS

ADS